Our policy last 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you are not satisfied with your Maria Lucia Bakes order, please contact us at 

Refund & Returns

All communication in relation to returns & refunds must be made to Do not return any goods until communication is made with the company. If we request that you return the goods, we will provide an address for you to send the goods to.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or by PayPal.In the case of damaged goods, please send a photograph of your order along with proof of purchase to

Shipping Information

All items dispatched same day if ordered before 12 pmParcels are shipped by Royal mailFor any questions and enquiries please email 

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